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- Getting Help
- ============
-
- There are a number of ways you can get help when using Swift Mailer, depending
- upon the nature of your problem. For bug reports and feature requests create a
- new ticket in Lighthouse. For general advice ask on the Google Group
- (swiftmailer).
-
- Submitting Bugs & Feature Requests
- ----------------------------------
-
- Bugs and feature requests should be posted on Lighthouse.
-
- If you post a bug or request a feature in the forum, or on the Google Group
- you will most likely be asked to create a ticket in `Lighthouse`_ since it is
- the simply not feasible to manage such requests from a number of a different
- sources.
-
- When you go to Lighthouse you will be asked to create a username and password
- before you can create a ticket. This is free and takes very little time.
-
- When you create your ticket, do not assign it to any milestones. A developer
- will assess your ticket and re-assign it as needed.
-
- If your ticket is reporting a bug present in the current version, which was
- not present in the previous version please include the tag "regression" in
- your ticket.
-
- Lighthouse will update you when work is performed on your ticket.
-
- Ask on the Google Group
- -----------------------
-
- You can seek advice at Google Groups, within the "swiftmailer" `group`_.
-
- You can post messages to this group if you want help, or there's something you
- wish to discuss with the developers and with other users.
-
- This is probably the fastest way to get help since it is primarily email-based
- for most users, though bug reports should not be posted here since they may
- not be resolved.
-
- .. _`Lighthouse`: http://swiftmailer.lighthouseapp.com/
- .. _`group`: http://groups.google.com/group/swiftmailer
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